Terms of Service

Article 1 (Scope)

These Terms apply to all relations between the User and the operator of the Service concerning use of the Service.

Article 2 (Account)

• The Service is for people who have an account with the language-learning app Lanbla and open the Service from the Lanbla app. The Service has no account registration of its own.
• Lanbla's Terms of Service also apply to your use of the Service.
• You are responsible for managing your Lanbla account and must not let third parties use it.

Article 3 (Prohibited conduct)

When using the Service, the User must not:

• Violate laws or public order and morals
• Access or attempt to access the Service's servers or network without authorization
• Decompile, disassemble or otherwise reverse-engineer the Service's source code
• Harm other users or third parties, or enter other people's personal information into conversations
• Use the AI conversation feature for purposes contrary to public order and morals, or to generate sexual, violent or discriminatory content
• Engage in any other conduct the operator deems inappropriate

Article 4 (Paid plans)

• In addition to the free plan, the Service offers paid plans with more conversation time (Lanbla Speak Basic / Lanbla Speak Plus). Prices and contents are as shown on the relevant screen in the app.
• Each plan has a conversation limit based on AI usage. An estimate of the limit (conversation minutes per month or per day) is shown in the app. Actual time varies with the content of the conversation.
• Paid plans are auto-renewing subscriptions and renew automatically on the same terms at the end of each period unless you cancel.
• Cancel from the subscription settings of your store (App Store / Google Play) at least 24 hours before the next renewal date. After cancellation you keep the paid plan until the end of the current period, and billing stops from the next renewal. Fees already paid are not refunded except as required by law.

Article 5 (AI conversations)

• Your conversation partner in the Service is an AI, and its replies, corrections, translations and hints are generated automatically. The operator does not guarantee their accuracy or appropriateness. Use them as a reference for language learning.
• AI replies may contain inaccurate information. Do not rely on them for important decisions.
• Conversation content may be summarized as the partner's "memory" and used in later conversations. Do not enter sensitive information such as full names, addresses or health details.

Article 6 (Intellectual property)

Intellectual property rights in the content provided by the Service (topics, design, programs, etc.) belong to the operator or to third parties holding legitimate rights. Rights in what you enter during conversations remain yours, and the operator may use it to the extent necessary to provide and improve the Service.

Article 7 (Disclaimer)

• The Service is provided as is, and we do not guarantee its completeness, accuracy or usefulness.
• The operator is not liable for damage you suffer from using the Service, except in cases of the operator's willful misconduct or gross negligence.

Article 8 (Changes, suspension and termination of the Service)

The operator may change the Service or suspend or end its provision without prior notice to users.

Article 9 (Changes to these Terms)

The operator may change these Terms without prior notice when it deems necessary. The revised Terms take effect when posted within the Service.

Article 10 (Governing law and jurisdiction)

These Terms are governed by the laws of Japan. Any dispute concerning the Service is subject to the exclusive jurisdiction of the court having jurisdiction over the operator's location.

Article 11 (Contact)

For questions about these Terms, please contact us at:

Email: support@lanbla.com